Privacy Policy

At Glaumi ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website, www.glaumi.com, and purchase our products.

1. Information We Collect

We collect personal information that you provide to us directly when you:

  • Place an order on our website
  • Sign up for our newsletter or promotional communications
  • Contact us via email, chat, or our support channels
  • Participate in surveys, promotions, or giveaways

Types of Personal Information Collected:

  • Contact Information: Name, email address, billing and shipping address, phone number
  • Order Information: Products ordered, order total, shipping information, payment details (e.g., card details, PayPal)
  • Account Information: Username and password (if you create an account)
  • Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and other information related to website activity (through cookies and analytics tools)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill and manage your orders, process payments, and deliver products.
  • Customer Service: To provide support and respond to inquiries.
  • Marketing and Promotions: To send you newsletters, promotional emails, or offers (with your consent). You can unsubscribe at any time.
  • Website Improvement: To analyze website performance and optimize user experience.
  • Legal and Compliance: To comply with applicable laws and regulations, including data protection laws.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:

  • Service Providers: We work with third-party service providers to fulfill orders, process payments, and ship products (e.g., Shopify, PayPal, Stripe, shipping carriers).
  • Marketing Partners: We may share anonymized or aggregated data with advertising and marketing partners.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from governmental authorities.

4. Your Rights

Depending on your location, you have certain rights regarding your personal information, including:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to any inaccuracies in your data.
  • Deletion: Request deletion of your personal information (subject to legal and contractual obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to certain data processing activities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. By using our website, you agree to the use of cookies as described in our [Cookie Policy].

You can manage your cookie preferences through your browser settings. For more information on how to do this, visit allaboutcookies.org.

6. Data Security

We use a variety of security measures, including encryption and authentication tools, to protect your personal data. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., for tax and accounting purposes).

8. International Data Transfers

If you are located outside of the United States, your personal information may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure that your data is adequately protected when transferred internationally, in compliance with applicable data protection laws.

9. Children's Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Glaumi
Email: support@glaumi.com
Website: www.glaumi.com